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Insurance We Accept

It is Erlanger’s goal to participate in all insurance plans; however not all health insurance companies, and not all insurance plans, are created equal. We may not accept insurance from companies who have rates, policies or procedures that don’t match our core values, quality standards or the financial sustainability of our system.

Here’s a list of the health insurance plans we accept. It might surprise you to know that even though the hospital may accept your plan, the doctor caring for you may or may not be covered by your insurance.

Names of the health plans listed below do not always match the name listed on your health insurance card. If you do not see your plan name listed, call the number on the back of your health insurance card or visit your health insurance company’s website to verify that Erlanger is in network with your specific health insurance plan. If you’re still unable to verify, you can contact Patient Financial Services at 423-778-5150 to see if Erlanger accepts your insurance.

Commercial Health Plans:

AccessTN and CoverKids
Alliant Health Plans
Baptist Health Plan
BlueCross BlueShield of Georgia (HMO & Indemnity)
BlueCross BlueShield of Tennessee (Network P, S and BlueCard)
ChoiceCare Network
Cigna HealthCare of Tennessee, Inc. (including SureFit)
Crescent Preferred Provider Organization, Inc.
Employers Health Network (EHN)
First Health Network
Galaxy Health Network
Health One Alliance
HealthSCOPE Benefits
Humana Inc.
NovaNet, Inc.
Prime Health Services
UnitedHealthcare of Tennessee, Inc.
USA Managed Care Organization

Health Insurance Marketplace (Exchange) Plans:

Ambetter (TN & GA)
BlueCross BlueShield of Tennessee (Networks S and P)
UnitedHealthcare Compass

*We do NOT accept the following exchange plans:

BlueCross BlueShield of Georgia Pathway X
Kaiser Permanente exchange plans

Medicare Advantage Plans:

BlueAdvantage (PPOs)
Care Improvement Plus
ChoiceCare Network
Humana Inc.
PruittHealth Premier (I-SNP)
Simpra Advantage (I-SNP & D-SNP)
UnitedHealthcare of Tennessee, Inc. (*does not cover transplant services)
WellCare Health Plans

*We do NOT accept the following Medicare Advantage plans:

BlueChoice (HMO)
ClearRiver Health

Medicaid Managed Care Plans:

Amerigroup TN
Amerigroup GA
Georgia Medicaid
Peach State Health Plan, Inc.
UnitedHealthcare Community Plan
WellCare of Georgia, Inc.

Other Health Plans:

Alexian Brothers (PACE)
BlueCare Plus (SNP)
Humana Military (TRICARE South)
Point Comfort Underwriters
UnitedHealthcare Dual Complete (HMO SNP)

Dental Plans (only accepted at Dodson Avenue Community Health Center):

Aetna Dental PPO
DeltaCare USA (Delta Dental HMO)
DentaQuest (for TennCare)

If you have a health insurance plan accepted by Erlanger and have questions about out-of-pocket costs, we recommend you contact your insurance company who knows the specific details of your health insurance plan and has information on your plan’s out-of-pocket maximum costs.

It is possible that you may have a health insurance plan accepted by Erlanger, but need a service that is not covered by your insurance plan (e.g. wellness programs, cosmetic procedures, bariatric procedures). To better understand the out-of-pocket costs associated with these services, please call Patient Financial Services at 423-723-5150.

Don’t have health insurance? See if you qualify for financial assistance or charity care.

Need More Information?
Medicare and TennCare Eligibility
Insurance Basics
Understanding Your Statement
Pay Your Bill