It is Erlanger’s goal to participate in all insurance plans available in the local market; however not all health insurance companies, and not all insurance plans, are created equal. We may not accept insurance from companies who have rates, policies or procedures that don’t match our core values, quality standards or the financial sustainability of our system.
Below is a list of the health insurance plans we accept. It might surprise you to know that even though the hospital may accept your plan, the doctor caring for you may or may not be covered by your insurance.
Names of the health plans listed below do not always match the name listed on your health insurance card. If you do not see your plan name listed, call the number on the back of your health insurance card or visit your health insurance company’s website to verify that Erlanger is in network with your specific health insurance plan. If you’re still unable to verify, you can contact Patient Financial Services to see if Erlanger accepts your insurance.
423-778-5150 (TN and GA locations)
828-835-7600 (Western Carolina Hospital)
828-837-3897 (Western Carolina Physician Practices)
Accepted at Erlanger locations in Tennessee & Georgia
Accepted at Erlanger locations in North Carolina
If you have a health insurance plan accepted by Erlanger and have questions about out-of- pocket costs, we recommend you contact your insurance company who knows the specific details of your health insurance plan and has information on your plan's out-of-pocket maximum costs.
It is possible that you may have a health insurance plan accepted by Erlanger, but need a service that is not covered by your insurance plan (e.g. wellness programs, cosmetic procedures, bariatric procedures). To better understand the out-of-pocket costs associated with these prepay services, please call 423-778-4638 (TN and GA locations) or 828-835 7557 (Western Carolina locations).
Don’t have health insurance? See if you qualify for financial assistance or charity care.
Need More Information?
Medicare and TennCare Eligibility
Insurance Basics
Pay Your Bill