Our growing list of honors and accreditations reflects the advanced level of care that sets Erlanger Western Carolina apart as a full-service, community hospital.
Best Medical Facility
Designated Rural Health Center
Inpatient and Outpatient Services
Erlanger Western Carolina offers a full-spectrum of high-quality inpatient and outpatient services.
Erlanger Primary Care, Urgent Care, and Express Care Locations
Erlanger Western Carolina Hospital includes multiple locations in addition to our 25-bed, critical access hospital with 24-hour emergency department.
Andrews
Express Care, Primary Care, & Behavioral Health
2751 Business 19, Andrews, NC 28901
Hayesville
Express Care, Primary Care, & Endocrinology
146 US Hwy 64 Hayesville, NC 28904
Financial Assistance Policy
Erlanger has a financial assistance policy that provides for free or discounted care (financial assistance) to those who qualify. You can qualify for financial assistance through presumptive review or an application process.
You can download copies of the Financial Assistance policy, summary, and application in English or Spanish using the following links:
Erlanger Medical Group Clinic Patients
- Financial Assistance Policy (opens a PDF)
- Financial Assistance Application (Sliding Fee Discount Application; opens a PDF)
Erlanger Western Carolina Hospital Patients
- Financial Assistance Policy (opens a PDF)
- Financial Assistance Application - English (opens a PDF)
- Financial Assistance Policy - Spanish (Solicitud de Asistencia Financiera)
- Financial Assistance Application - Spanish
To request more information, ask for copies, or to connect by phone or mail to an advocate who can assist you with applying for Financial Aid, please contact:
Patient Financial Services (PFS)
3990 E. US Hwy. 64 Alt.
Murphy, NC 28906
828-837-8161
Erlanger is The Region's Only:
- Level I Trauma Center
- Academic teaching center, affiliated with the University of Tennessee Health Science Center College of Medicine – Chattanooga
- Children's Hospital — the only hospital in the tri-state region devoted solely to children
- Teaching pediatric hospital in the region
- Comprehensive Stroke Center, offering 24/7 neuro-imaging, specialized surgeons, and the area's only Neuro ICU
- Level I accredited hyperbaric oxygen program — available 24/7 for wound therapy
- Trauma, general, and pediatric surgeons on duty 24/7 with round-the-clock coverage for orthopedics, plastics, and neurosurgery
Life Force Air Medical:
- Named 2024 Flight Program of the Year by the Association of Air Medical Services (AAMS)
- The only air ambulance program in the region that carries ultrasound, blood, and plasma products and is credentialed to perform emergency surgical airway procedures in-flight
- Fleet of six helicopters covering a 150-mile radius with one located in Andrews, North Carolina and one in Blue Ridge, Georgia.
Children's Hospital at Erlanger:
- Comprehensive Regional Pediatric Center (CRPC) — the highest designation in the state for pediatrics, with a full range of pediatric subspecialists, a pediatric ER, ICU, and Level IV neonatal intensive care unit
- Region's only pediatric emergency department and trauma center, staffed with board-certified pediatric emergency physicians 24/7
- Region's only dedicated pediatric MRI and surgical suites