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Visitor Information

Alert - Restricted Hospital and Clinic Patient Visitor Policy 

Erlanger Health System is currently under a restricted Hospital and Clinic Patient Visitor Policy.

All Erlanger hospitals will limit hospital visitors. Only patients who meet the exceptions below are allowed to have any visitors. The new policy will be in place until the transmission of the novel coronavirus, COVID-19, is no longer perceived as a threat to patients, staff and the community.

The decision to limit visitors was made after careful consideration of policies recently put in place at area schools, houses of worship and other venues to prevent the spread of COVID-19.

The policy includes exceptions in which visitors will be allowed. Please note that all visitors will be screened and no visitor will be allowed if they have symptoms of respiratory infection (fever, runny nose, cough, shortness of breath). Additionally, children under age 16 will not be allowed except under extraordinary circumstances.

Exceptions include:

  • Obstetric patients may have one partner and one birth support person accompany them.
  • Neonatal Intensive Care Unit (NICU) patients may have one birth parent plus one significant other who must remain in the room for the duration of the visit.
  • Patients who are at the end-of-life may have two visitors.
  • Patients with disruptive behavior, in which a family member is key to their care, may have one visitor.
  • Patients who have altered mental status or developmental delays (where caregiver provides safety) may have one visitor.
  • Minors under age 18 may have one visitor (parent or guardian)
  • Patients undergoing surgery or procedures may have 1 visitor who must leave the hospital as soon as possible after the procedure/surgery.
  • Patients, who have an appointment at an Erlanger hospital-based clinic, laboratory, or radiology, as well as those visiting the Emergency Department, may have one person with them.
  • Patients who are receiving lodging services as part of their medical treatment plan are excluded from the visitor restriction policy

No visitors will be allowed for patients who have a pending or positive COVID-19 test.

Visitors allowed must stay in the patient room.

Due to the changing nature of COVID-19’s presence in Eastern Tennessee, this policy will be revised accordingly in response to circumstances.

General Visitor Information

Smoking Policy
To preserve the health of our patients, visitors, and staff as well as protect the safety of our properties, Erlanger has joined numerous other companies—including other local health care facilities—in becoming a completely tobacco-free health system.

The use of all tobacco products is prohibited on Erlanger campuses, physician offices, medical facilities, parking lots, garages, and inside vehicles parked on Erlanger properties. Tobacco products include, but are not limited to, cigarettes, cigars, chewing tobacco, snuff, pipes, and any device designed to transmit or convey tobacco smoke or related inhalant (e.g. electronic cigarettes).

The care of patients remains Erlanger’s number one priority. That includes providing assistance to those who use tobacco products.

For information on smoking cessation programs, contact the American Lung Association at 800-548-8252 or www.ffsonline.org, visit the American Cancer Society at www.cancer.org, call the Tennessee Tobacco QuitLine for a free quit coach at 1-800-Quit-Now (784-8669) or http://health.state.tn.us/tobaccoquitline.shtml, or ask your physician how you can participate in a tobacco-free lifestyle.

Hospitals

Baroness Hospital
975 East Third Street
Chattanooga, TN 37403
423-778-7000

Children's Hospital at Erlanger
910 Blackford Street
Chattanooga, TN 37403
423-778-6011

Erlanger East Hospital
1751 Gunbarrel Road
Chattanooga, TN 37421
423-680-8000

Erlanger Western Carolina Hospital
3990 E. US Hwy. 64 Alt.
Murphy, NC 28906
828-837-8161

Erlanger North Hospital
632 Morrison Springs Rd.
Chattanooga, TN 37415
423-778-3300

Erlanger Bledsoe Hospital
71 Wheelertown Ave.
Pikeville, TN 37367-5246
423-447-2112