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Erlanger OnDemand to Cease Operations April 1, 2020

Due to lower than anticipated use, the Erlanger OnDemand website and service will cease all operations on April 1, 2020.

Erlanger OnDemand Patient Record Access

All patient records, including any consult notes, work/school release notes, receipts, and all other records will be available via the Erlanger OnDemand website through March 31, 2020. You can log into your Erlanger OnDemand account and print off or save any records that you need. Beginning April 1/2020, the consult notes and receipts will only be available through a records request to Erlanger Health System. The process for requesting medical records through Erlanger Health System can be found at https://www.erlanger.org/patient-and-family-resources/patient-tools/medical-records

Alternative Erlanger Healthcare Options

Erlanger Express Care offers 7-day-a-week care at several locations around the Chattanooga area and in Western North Carolina. For more information on Erlanger Express Care, including locations and hours of operation, please visit Erlanger Express Care’s website https://www.erlangerexpresscare.com.  Erlanger also operates many primary care clinics throughout the region, with providers accepting new patients. Erlanger primary care locations are listed here.

We sincerely appreciate you entrusting Erlanger with your healthcare needs and invite you to continue to do so through our many other Erlanger locations.