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As part of Erlanger's core mission to compassionately care for people, we offer a range of resources to support patients, family members, and caregivers in all parts of the cancer journey.


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Oncology Nurse Navigators

Erlanger’s Oncology Nurse Navigators are here to guide and support our patients through cancer treatment. Viewing the healthcare system from the patient’s perspective, this integral member of our oncology care team:

  • Understands all aspects of cancer care and the cancer care system
  • Provides information about specific treatment(s); as well as, experiences that can be expected through the cancer journey
  • Can direct patients and family to community resources that provide support during treatment and recovery
  • Communicates with the entire healthcare team, collaborating on behalf of the patient to facilitate seamless, quality care


Tracey Cash, RNTracey Cash, RN - 
Prostate, Kidney, Bladder, and Testicular Cancers
Katie Viola, RN, BSN Katie Viola, RN, BSN - Genetics and Breast Cancer
Alison Moore, RN, BSN, OCNAlison Moore, RN, BSN, OCN - 
Cervical, Ovarian, Endometrial, Vulvar, Vaginal Cancers
Julie Mattison, MSN, BSN, LNCJulie Mattison, MSN, BSN, LNC - Esophageal, Stomach, Gall Bladder, Liver, Pancreas, Small Intestine, Colon and Rectal Cancers


Nutrition Services

Erlanger’s oncology dietitian helps cancer patients and their caregivers develop a plan for healthy eating. By achieving good overall health, proper nutrition can help:

  • Reduce cancer risk
  • Help address nutritional difficulties experienced during the course of treatment
  • Help patients stay healthy during treatment
  • Minimize side effects and illness.

Patient Resources

Betty Owens, RDNBetty Owens, RDN, LDN - 423-778-5280


Social Work

Erlanger’s oncology social workers are licensed professionals who counsel patients and family members impacted by cancer. Our social workers can:

  • Provide emotional support through individual counseling
  • Help patients find resources and financial assistance
  • Offer assistance finding home care or transportation services
  • Give guidance in applying for Social Security Disability Insurance (SSDI)
  • Help patients better understand their diagnosis and treatment options
  • Put patients in touch with local resources that offer support
Stephanie Alfaro, LMSWStephanie Alfaro, LMSW - 423-778-3253
Amanda Kindred, LMSWAmanda Kindred, LMSW - 423-778-3638  

Patient Resources
Meet Your Oncology Social Worker (PDF)

Spiritual Guidance and Chaplaincy Services

Erlanger offers pastoral care services to address spiritual and emotional needs, regardless of religious tradition. This service is offered to all patients, family members, friends, and hospital visitors.

  • Cancer support services
  • Prayer
  • Meditation
  • Bereavement services 

Erlanger Pastoral Care

Patient Resources
Spiritual Care for the Cancer Journey (PDF)

Cancer Registry Team

Erlanger’s Cancer Registry team works to create an accurate database of cancer cases in our region. Physicians and researchers – local, regional, and international – use this database to:

  • Evaluate patient outcomes and treatments
  • Provide follow-up information
  • Calculate survival rates
  • Analyze referral patterns
  • Allocate state and regional resources  
  • Report cancer incidence
  • Evaluate treatment modalities
Katie Brown, RHITKatie Brown, RHIT, CTR 
Tiffany Whitt, RHIT, CTRTiffany Whitt, RHIT, CTR
Lacey Winn, CMALacey Winn, CMA


Cancer Support Groups

Cancer Support Group – Baroness Campus
Meets every Thursday at 10:00 a.m. Please call 423-778-7177 for questions and meeting place.

Breast Cancer Support Group – Erlanger East, Building C
Meets the 1st Wednesday of the month at 4:30 p.m. on the first floor, Building C. Please call 423-778-6357 for more information.

Patient Night Out – Erlanger East, Building C
Meets monthly at 4:30 p.m. on the first floor, Building C. Please call 423-778-6357 for more information.

Men Too
An American Cancer Society program for prostate cancer patients and their loved ones, providing information, discussion and support.
Meets monthly
Call 423-778-5708 for more information.

Lost Chord Club
Support and education for patients affected by laryngeal cancer.
Call 423-778-6846 for more information.

Look Good, Feel Better with the American Cancer Society 800-227-2345.


National Resources

American Cancer Society
24-hour support and patient information

Look Good Feel Better
LookGoodFeelBetter.org is a service provided by the American Cancer Society

National Cancer Institute’s Information Service
1-800-4-CANCER (1-800-422-6237)

Cancer Support Community
24-hour online/telephone support

U.S. Substance Abuse and Mental Health Services Administration

CancerCare (Smoking Cessation Services)
1-800-813-HOPE (1-800-813-4673)

Local Resources

Mental Health Crisis Hotlines (24/7)
423-634-8995 or 423-499-2300