< back to Cancer Services


As part of Erlanger's core mission to compassionately care for people, we offer a range of resources to support patients, family members, and caregivers in all parts of the cancer journey.




Oncology Nurse Navigators

Erlanger’s Oncology Nurse Navigators are here to guide and support our patients through cancer treatment. Viewing the healthcare system from the patient’s perspective, this integral member of our oncology care team:

  • Understands all aspects of cancer care and the cancer care system
  • Provides information about specific treatment(s); as well as, experiences that can be expected through the cancer journey
  • Can direct patients and family to community resources that provide support during treatment and recovery
  • Communicates with the entire healthcare team, collaborating on behalf of the patient to facilitate seamless, quality care


Wendy Firestone, RN, BSN, OCNWendy Firestone, RN, BSN, OCN - Lung Cancer and Neuro/Brain Navigator
Katie Viola, RN, BSN Katie Viola, RN, BSN - Breast Cancer Navigator
Tracey Cash, RNTracey Cash, RN - 
Genitourinary (GU) Cancer Navigator
Lisa Pugh, RN, BSNLisa Pugh, RN, BSN -
Gastrointestinal (GI) Navigator
Jessica Howell, RNJessica Howell, RN - 
Gynecologic Navigator



Cancer survivors are a rapidly growing population with individualized needs. Our patient-centered survivorship program addresses the important hallmarks of the cancer journey from the survivors’ perspective. Patients often feel lost after cancer treatment and our approach engages you early in the process to ensure a smooth transition toward follow-up, surveillance, and a “new normal.”  We help you by offering:

  • A patient-focused Survivorship Care Plan (SCP) that provides a summary of your care, follow-up recommendations, and resources
  • Professional support to help you manage late and long-term affects as you transition following treatment.
  • General health promotion and lifestyle education after treatment


Shirleen Chase, PhD, APRNShirleen Chase, PhD, APRN - Survivorship Program Coordinator

Pediatric Cancer Survivorship Program

Nutrition Services

Erlanger’s oncology dietitian helps cancer patients and their caregivers develop a plan for healthy eating. By achieving good overall health, proper nutrition can help:

  • Reduce cancer risk
  • Help address nutritional difficulties experienced during the course of treatment
  • Help patients stay healthy during treatment
  • Minimize side effects and illness.

Patient Resources

Betty Owens, RDNBetty Owens, RDN, LDN - 423-778-5280


Social Work

Erlanger’s oncology social workers are licensed professionals who counsel patients and family members impacted by cancer. Our social workers can:

  • Provide emotional support through individual counseling
  • Help patients find resources and financial assistance
  • Offer assistance finding home care or transportation services
  • Give guidance in applying for Social Security Disability Insurance (SSDI)
  • Help patients better understand their diagnosis and treatment options
  • Put patients in touch with local resources that offer support
Stephanie Alfaro, LMSWStephanie Alfaro, LMSW - 423-778-3253
Amanda Kindred, LMSWAmanda Kindred, LMSW - 423-778-3638  

Patient Resources
Meet Your Oncology Social Worker (PDF)

Spiritual Guidance and Chaplaincy Services

Erlanger offers pastoral care services to address spiritual and emotional needs, regardless of religious tradition. This service is offered to all patients, family members, friends, and hospital visitors.

  • Cancer support services
  • Prayer
  • Meditation
  • Bereavement services 
Katharine Toledano, BCC, MDivKatharine Toledano, MDiv

Erlanger Pastoral Care

Patient Resources
Spiritual Care for the Cancer Journey (PDF)

Cancer Registry Team

Erlanger’s Cancer Registry team works to create an accurate database of cancer cases in our region. Physicians and researchers – local, regional, and international – use this database to:

  • Evaluate patient outcomes and treatments
  • Provide follow-up information
  • Calculate survival rates
  • Analyze referral patterns
  • Allocate state and regional resources  
  • Report cancer incidence
  • Evaluate treatment modalities
Katie Brown, RHITKatie Brown, RHIT, CTR 
Courtney Womac, RHITCourtney Womac, RHIT, CTR
Tiffany Whitt, RHIT, CTRTiffany Whitt, RHIT, CTR
Lacey Winn, CMALacey Winn, CMA


Cancer Support Group

General Cancer Support Group
Education, Support and Friendship for anyone whose life has been touched by cancer.
Meets every Thursday from 10AM to 11AM on CWW7 in the family area.
Call 423-778-5030 or 423-778-3253 for more information.

Breast Cancer Support
Community support groups meet monthly to provide support and information for women.
Meets monthly
Call 423-778-8999 for more information.

Men Too
An American Cancer Society program for prostate cancer patients and their loved ones, providing information, discussion and support.
Meets monthly
Call 423-778-5708 for more information.

Lost Chord Club
Support and education for patients affected by laryngeal cancer.
Call 423-778-6846 for more information.

Look Good, Feel Better with the American Cancer Society 800-227-2345.


National Resources

American Cancer Society
24-hour support and patient information

Look Good Feel Better
LookGoodFeelBetter.org is a service provided by the American Cancer Society

National Cancer Institute’s Information Service
1-800-4-CANCER (1-800-422-6237)

Cancer Support Community
24-hour online/telephone support

U.S. Substance Abuse and Mental Health Services Administration

CancerCare (Smoking Cessation Services)
1-800-813-HOPE (1-800-813-4673)

Local Resources

Mental Health Crisis Hotlines (24/7)
423-634-8995 or 423-499-2300