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Erlanger Health System Leadership

Jan Keys, DNP, RN, FACHE
Senior Vice President and Chief Nursing Executive

Jan Keys

Janice Keys serves as Senior Vice President & CNE for the Erlanger Health System in Chattanooga, Tennessee. Her current role has oversight of Nursing Leadership at all campuses of the 7th largest public health systems in the United States.  Dr. Keys is a Board Certified Healthcare Executive and a Fellow of the American College of Healthcare Executives and a Fellow of the Wharton Business School for Nurse Executives.

Dr. Keys joined the Erlanger Health System in March of 2011, after serving in various nursing leadership roles in the states of Georgia and Tennessee.  She most recently served as the CNO for the Hamilton Healthcare System in Dalton, Georgia for 7 years.  She also served as the Nurse Representative on the Georgia Hospital Association Board and received recognition for outstanding contributions and leadership as President of the Georgia Organization of Nurse Leaders, 2009-2010.  She holds a Doctor of Nursing Practice Degree from the University of Tennessee, received her undergraduate and graduate degrees from University of West Georgia and earned a Wharton Fellowship from the University of Pennsylvania School of Nursing in 2007.

Dr. Keys currently serves as adjunct faculty at the University of Tennessee at Chattanooga College of Medicine and the UTC School of Nursing, also serves as adjunct faculty for Chattanooga State College School of Nursing, Lee University School of Nursing, Southern College School of Nursing, Dalton College and University of West Georgia.  She is the author of several articles related to the disclosure process for adverse events in the healthcare system, published articles on pain as it relates to ethnicity of patients and providers, and her work on the outcomes of patients in a collaborative model of care with advanced practice nurses and hospitalists with a focus on congestive heart failure and acute myocardial infarction has been presented by Sg2, a well-known healthcare think tank, and the Healthcare Advisory Board at national and international conferences.  Most recently Dr. Keys introduced a “Pay for Performance Model” for the Erlanger Health System Nursing Staff to promote professionalism amongst Nursing and effectively improve efficiency and satisfaction in the nursing workforce.  Dr. Keys has been recognized by VHA National for her work on the Robert Woods Johnson project, Transforming Care at the Bedside. She has lectured nationally on the nursing process she terms, RetuRN to Care.

Dr. Keys and her husband, Kyle, live in Northwest Georgia.  They have two daughters  Julie, and Laura Beth and three grandchildren, Nathan, Julianna and Bradley.  Dr. Keys loves to share her musical talents with her church and community, as she plays several musical instruments.  Her leisure activities include walking, cooking and playing with the family dog, Annie.