Dial only the last four digits when using a hospital phone.
Main:
778-7000
Adult Patient Rooms:
778 + Room Number
Security:
778-7614
Administrative Representatives:
778-6168
Health Information, Physician Referral, and HealthLinkPlus Membership:
778-LINK (5465)
Monday–Friday, 8am–8pm
General: 11:30am–8:30pm (all ages)
Intensive Care Units (Burn, Cardiac Surgery, Medical, Neuro, Surgical):
10 am–10:30 am, 4pm–4:30pm, 8:30pm–9pm (ages 14+)
Trauma ICU:
10:30am–11am, 4pm–4:30pm, 8:30pm–9pm (ages 14+)
Intermediate Care (6th Floor):
8am–8pm

Main: 778-6011
Children's Patient Rooms: 778 + Room Number
General: 11:30am–8:30pm (all ages)
Intensive Care Units (Neonatal and Pediatric):
Open all hours except 6am–8am and 6pm–8pm (Parents only after 9pm)
All visitors MUST have a privacy code.
Parking for Erlanger Hospital and Medical Mall:
Parking for patients and visitors is available 24-hours a day, seven days a week, in the four-floor parking garage, located at the main entrance off Central Avenue. The cost is $1 per day. Signs are displayed throughout the garage directing vehicles to either the Medical Mall entrance or the Erlanger entrance in order for patients and visitors to park closer to their destination. Breezeways leading to the Medical Mall and Erlanger Hospital are located on the 1st floor. Please do not park in reserved parking spots and lock your doors at all times. Parking is free to HealthLink Plus members.
Valet Parking:
Free valet parking, located in main entrance turn around, is available to all those with a handicapped license plate, HealthLink Plus members, and those with a validated ticket from their physician’s office. Valet parking is available for all patients and visitors for a charge of $3.
Parking for T.C. Thompson Children’s Hospital at Erlanger:
Parking for patients and visitors is available 24-hours a day, seven days at week, in the parking garage located next to the Children’s Emergency Room entrance on Blackford Street. Access to Children’s Hospital is on the first floor of the parking garage. Parking is $1 with a validated parking ticket; $10 without. Please ask a nurse or clerk to validate your ticket before leaving.
Crossroads Cafe:
Monday–Sunday, 6:30am–1am (vending available 24 hours a day).
Starbucks:
Monday–Friday, 7am–4pm.