Patient Resources

The e-TRACS Department has a representative available 24 hours/day—7 days/week to assist you with all complaints or concerns, involving any Erlanger facility. Also, if you have a compliment or positive comment, please contact this representative. This representative can be contacted at 423-778-6168.

If you would prefer to e-mail your compliment, complaint or concern, please include the following information:

Your Name
Phone Number where you can be Contacted
Details About the Compliment or Complaint

Patient Resources

Compliment/Complaint Site for All Erlanger Facilities