Thursday, August 28, 2008
HOME  / Media / Erlanger Earns Top Patient Satisfaction Awards

Erlanger Public Relations

Erlanger Health System facilities win top patient satisfaction awards

Crystal Award

The top award for hospitals who score at or above the 100th percentile in the rating of "Excellent" in Overall Quality of Care

Erlanger East Campus

  • Inpatient Surgical - Overall Quality of Care

5-Star Awards

For hospitals who score at or above the 90th percentile in the rating of "Excellent" in Overall Quality of Care

Erlanger East Campus

  • Inpatient - Overall Quality of Care
  • Inpatient Surgical - Overall Quality of Care

T.C. Thompson Children's Hospital at Erlanger

  • Emergency Department - Overall Quality of Care

4-Star Award

For hospitals who score at or above the 75th percentilel in the rating of "Excellent" in Overall Quality of Care

T.C. Thompson Children's Hospital at Erlanger

  • Inpatient - Overall Quality of Care

Erlanger East Campus and T.C. Thompson Children's Hospital were recently awarded top honors for outstanding patient satisfaction at the annual Professional Research Consultants (PRC) convention in Baltimore, Md.

PRC is Erlanger's vendor for the measurement of patient satisfaction. PRC interviews a sampling of patients following discharge, the results are tabulated, and Erlanger units of inpatient and emergency care are benchmarked against more than 275 hospitals across the nation.


Learn more about the Erlanger East Campus

Learn more about the T.C. Thompson Children's Hospital at Erlanger


BACK TO TOP up arrow
Copyright © 2005, Erlanger Health System