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975 East Third Street
Chattanooga, TN 37403
423-778-7000
Children's Hospital at Erlanger Erlanger Baroness Campus Erlanger Bledsoe Campus Erlanger East Campus Erlanger North Campus UT Erlanger Physicians Group





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eMobile

Doctor, do you need your patient information anytime AND anywhere?
 
Now there's an app for that!

For assistance with eMobile, please call 778-TECH (8324).


HOW TO INSTALL THE PATIENTKEEPER APPLICATION


For  iPhone (Apple) Devices

  • Go to apps store and search for the app using pk53, Choose the pk5304r Version.
  • Download the app it is free; once downloaded Press the Patientkeeper icon.
  • It will ask for a host name type in 'erlanger.patientkeeper.com', without the single quotes, press GO and then SAVE.
  • It will then ask for a login and password: use your Erlanger Network login/password. Press GOUsually the first 6 letters of your lastname plus first letter of firstname and middle name total of eight characters for the login.
  • It will then ask for Device name, you can customize or allow to default to iPhone. Press GOOnce authenticated the app will sync up with the database and according to your specialty your patient list will display.

 CLICK HERE for the iPhone Quick Reference Guide

For BlackBerry Devices

  • Go to the browser icon(Globe with an arrow circling the globe) Press the Blackberry button
  • In the address box type in the following: https://erlanger.patientkeeper.com/ota Press the Blackberry button.
  • Patientkeeper version 5.3.0 should show on the screen Highlight Download and Press the Blackberry Button.
  • You should get a message that the application was successfully downloaded. Highlight RUN and press the Blackberry Button.
  • It will ask for username and password use your Erlanger Network Login/Password and then highlight the login button and press the Blackberry Button.
  • It will ask for the host name type in 'erlanger.patientkeeper.com', without the single quotes, then highlight the "Use Storage Card" Press the Blackberry Button.(Maker sure there is a check in the box) Highlight Save and press the Blackberry Button.

 CLICK HERE for the BlackBerry Quick Reference Guide

For Android Devices

  • Go to the browser icon (Globe) Click on the Globe.
  • In the address box type in the following: https://erlanger.patientkeeper.com/ota Press the arrow button
  • Patientkeeper version 5.3.0 should show on the screen Highlight Download.
  • You should get a message that the application was successfully downloaded
  • It will ask for username and password use your Erlanger Network Login/Password, highlight and press the login button.
  • It will ask for the host name type in 'erlanger.patientkeeper.com', without the single quotes, highlight and press the "Use Storage Card"(Maker sure there is a check in the box) Highlight and press Save.
  • The Handheld will Sync up, when done you will have to type your password in and if correct your patient list will display.

 CLICK HERE for the Android Quick Reference Guide

Physician Portal (PACS Access)

UTCoM Internet

HCCS Training

Children's Hospital Physician Resources


VPN Instructions

 Announcement of new VPN

 iPad VDI

 iPad VPN

 Juniper VDI Coder

 Juniper VDI Physician

 Juniper VPN RDC

If you are an Erlanger physician and do not have
VPN access, please call
the Tech Line:
423-778-8324